Teaming Up With Luvenia Cain
A few weeks ago, as she was heading out of her office in Batchelor Hall at about 6:45 p.m., Luvenia Cain noticed that a light was still on across the hall. One of her colleagues was working late. When Cain peeked into her co-worker’s office to say “Goodnight,” she sensed that there was a problem. She discovered that her co-worker needed to print an important, time-sensitive document. Unfortunately, the document kept printing off-center.
Cain, who has been employed at Stillman for 36 years and currently serves as Data Manager for Institutional Advancement, pulled up a chair and attempted to help. After trying and retrying every possible printer command and adjustment, they were both stumped. Apparently there was nothing wrong with the printer or the computer because other documents printed perfectly. But no matter what they did, this particular document would not print correctly. After about 25 minutes and countless unsuccessful attempts to solve this mysterious problem, Cain suggested that they try using another printer in the building. Her co-worker changed the printer choice, and Cain hurried down the hall. A few minutes later, she came back smiling, waving the document in her hand. It was perfectly centered. By then it was almost 7:30 p.m. Cain could have patted herself on the back for being so helpful, and headed home to rest. After all, she lives in Fayette, which is almost an hour away. But she didn’t leave. Realizing that the large printing and folding project might take her co-worker hours to complete, she pulled a chair up to the printer and helped, noting that two people could finish the task much more quickly than one person could.
By the time they left the building, it was almost 8:30 p.m. Cain was tired but had a huge smile on her face. The helpfulness she displayed that night is but one example of her consistent display of excellent team spirit. Cain’s impact has been felt throughout the campus, but especially among her colleagues in the Office of Institutional Advancement. Luanne Baker, Director of Government and Foundation Relations, states, “Miss Cain has been here so long and has so much information, and she is always eager to help others. One of my favorite things about Miss Cain is how she somehow finds a way to locate both the information and items that we need. If there are things that have to be stored carefully, she always finds a way to store them—even when we have absolutely no storage space. Then, when we need these items, they miraculously appear again. And it’s the same with records. If you need any data that came through Advancement during the time that Miss Cain was here, she knows how to find it. She can locate even the most obscure information. She has helped me reconstruct entire records, and I know that she has helped many other people.”
Cain’s desire to assist her colleagues is driven in part by her realization that the work done by Institutional Advancement has such an enormous impact on the lives of Stillman students. “When people send money in for scholarships, Miss (Annie Mary) Gray and I record that information on the computer. It always cheers me up when we receive donations because I know that they will help students who are not able to pay their tuition and might not be able to remain in school without financial assistance,” says Cain.
Cain relishes team projects because she enjoys working with others to reach a common goal. “It’s important that everyone show support for one another by helping each other to reach our goals and complete our assigned tasks. It’s all about uniting and getting the work done. Helping one another also promotes peace and love,” she adds.
But she seldom asks if people need assistance. The night when the document would not print correctly, for example, she showed up; helped find a solution; and remained until the entire project was completed. Never once did she inquire, “Do you need help?”
Although her co-workers are always inspired by her willingness to assist others, Cain maintains a very matter-of-fact attitude about service. She shrugs when she says, “If you know that someone needs help, just help them.”
Email to Friend
Fill in the form below to send this campus news to a friend: