Stillman College is a participating member of the State Authorization Reciprocity Agreement (SARA). SARA is an agreement that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs among member states, districts, and territories. SARA is overseen by the National Council for State Authorization Reciprocity Agreements (NC-SARA) and administered by four regional education compacts. For the State of Alabama, this is the Southern Regional Education Board (SREB). Once a state has joined SARA, and then subsequently approves a school or college as a participating institution, a college may offer distance education to students residing in SARA participating states with some restrictions related to clinical requirements and internships that may be different from state to state. Stillman College has been certified by the Alabama Council on Higher Education (ACHE) to offer online courses as a member of NC-SARA. Stillman College courses may satisfy licensure requirements in other states, but students should consult with their specific state licensure agencies to verify that the courses will do so.
STUDENT COMPLAINT PROCESS
Stillman College’s judiciary process provides an equitable and fair method for evaluating student complaints, academic and values violations. Students enrolled in online programs follow the same process for student complaints as described in detail here. The Provost of the College is responsible for complaints that are academic in nature. Students cannot appeal grades based on allegations concerning the competence of a faculty member, the fairness of an examination, the difficulty of a course, or other matters of a purely pedagogical nature. A student does maintain the right to appeal a grade that he or she perceives as unwarranted for reasons other than those listed previously, by using the stated procedures located in the Student Handbook or website as appropriate. Additionally, if an online student’s complaint related to SARA consumer protection provisions cannot be resolved internally through Stillman’s student complaint process, students may file a complaint through the Home State SARA Portal Entity. It is important that students begin the complaint process with Stillman College and if a resolution is not found, the student may contact the Home State SARA Portal Entity. For Alabama, the SARA State Portal Entity is listed below. Student complaints about grades or student conduct may not be appealed to the SARA State Portal Entity. For more information regarding the SARA student complaint process, please click here.