- Student Support: Provide support and guidance to residents, addressing personal, academic, and interpersonal concerns. Collaborate with campus resources to connect students with relevant support services.
- Emergency Response: Respond promptly to emergencies with the residence hall, coordinating with campus police and other relevant personnel.
- Policy Enforcement: Uphold and enforce residence hall policies, ensuring a safe and respectful living environment. Address violations and conduct necessary follow-up procedures.
- Crisis Response: Respond to emergencies and crisis situations within the residential community. Serve as a point of contact for residents during emergencies and collaborate with campus security and other relevant departments.
- Collaboration: Work collaboratively with other Residence Life Staff, campus departments, and student organizations to enhance the overall residential experience and address broader campus needs.
- Conflict Resolution: Mediate and resolve conflicts among residents, fostering a positive and inclusive living environment. Implement restorative justice practices when appropriate.
- Programming and Education: Develop and implement educational programs that align with the College’s goals and contribute to the holistic development of residents.
- Professional Development: Stay informed about best practices in residence life, attend relevant conferences, and engage in ongoing professional development to enhance skills and knowledge.
- Safety and Security: Collaborate with campus police and other relevant departments to ensure the safety and security of residents. Enforce and communicate residence hall policies and
procedures.
- On-Call Responsibility : Relief Hall Director may be part of an on-call rotation, where they are available to respond to emergencies or urgent situations outside regular working hours such as Move-In day, Holidays, and Move-out.
Duties and Responsibilities:
- Develop relationships with residents.
- Assists the Hall Director in the operation of the assigned hall and maintains the front desk area as well as the lobby.
- Oversee the development of programming that fosters awareness of the eight dimensions of student wellness.
- Assist to promote an environment conductive to educational growth of its residents.
- Attend staff meetings with the Assistant Director of Residential Life.
- Serves as a source of information for visitors to the hall.
- Ensure visitors has a hall escort before they leave the desk and enter residential portions of the halls.
- Develop a sense of community among staff through staff development, leadership development, and personal/professional development.
- Locate residents by telephone (or other hall communications system) when requested to do so by College’s officials.
- Oversee the administrative functions of the hall office operation, including Community Assistants, timesheets, supplies, keys, etc.
- Read Shift log and communicate with relieving staff member.
- Maintain a shift log of all activities during time worked.
- Utilize the work order system to ensure that maintenance problems are reported and corrected as soon as possible.
- Promote and uphold a secure environment within the residence hall.
- Enforce College and departmental policies and regulations.
REQUIRED EDUCATION AND EXPERIENCE: High school diploma or equivalent with more than two (2) years’ experience. Preferred bachelor’s degree from an accredited higher education institution by the date of hire and 6 years’ directly related residence life work experience. Strong interpersonal and communication skills and an ability to work collaboratively with students, staff, and other campus administration. Knowledge and commitment to student development principles:
Affirmative Action/EEO statement
It is the policy of Stillman College to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.